me877 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe — in plain language you can actually understand.
All data you transmit to me877 — including login credentials, payment details, and personal information — is protected in transit by 256-bit SSL encryption, the same standard used by Philippine commercial banks.
me877 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate your account and deliver the services you have signed up for.
This Privacy Policy is prepared in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the implementing rules issued by the National Privacy Commission (NPC) of the Philippines.
Registered me877 players have the right to access, correct, and request deletion of their personal data. You may exercise these rights at any time by contacting our data privacy team through the support channel.
me877 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law — including AMLA obligations, tax records, and PAGCOR regulatory requirements.
You may opt out of marketing communications from me877 at any time through your account notification settings or by contacting support. Opting out of marketing does not affect your ability to use the platform or receive service-related communications.
me877 (referred to in this Privacy Policy as "me877," "we," "us," or "our") is an online gaming and sports betting platform accessible at me877.app, offering casino games, live dealer tables, sports wagering, sabong, bingo, and related entertainment services to registered players in the Philippines.
me877 acts as the Personal Information Controller within the meaning of Republic Act No. 10173 (the Data Privacy Act of 2012) with respect to personal data collected through the me877 platform. As Personal Information Controller, me877 determines the purposes and means by which your personal data is processed.
For all privacy-related enquiries, corrections, or data subject rights requests, please contact our Data Protection Officer (DPO) using the details set out in Section 15 of this Privacy Policy.
This Privacy Policy applies to all personal data collected by me877 through the following channels:
This Privacy Policy should be read alongside the me877 Terms & Conditions, which govern the overall contractual relationship between you and me877. By registering an account or using the me877 platform, you acknowledge that you have read and understood this Privacy Policy in its entirety.
Important: This Privacy Policy does not cover the data practices of third-party payment providers — including GCash, PayMaya, BPI, BDO, and Metrobank — whose own privacy policies apply independently to the data you provide to them when processing deposits or withdrawals.
me877 collects personal data that falls into the following categories. Collection of each category is tied to a specific operational purpose as set out in Section 5.
me877 does not store full credit card numbers or CVV codes. All card-based payment data is processed exclusively by PCI-DSS-certified third-party payment processors.
me877 collects personal data through the following means:
me877 processes your personal data only for lawful purposes under the Data Privacy Act of 2012. The following table outlines the primary processing purposes and the corresponding legal basis under Philippine data privacy law:
| Processing Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration & Identity Data | Performance of contract |
| Identity and age verification (KYC) | Registration & Identity Data | Legal obligation (PAGCOR / AMLA) |
| Processing deposits and withdrawals | Financial & Transaction Data | Performance of contract |
| Anti-money laundering compliance | Financial, Identity, Gaming Data | Legal obligation (RA 9160) |
| Delivering and operating gaming services | Gaming & Behavioural Data | Performance of contract |
| Responsible gaming monitoring and tools | Gaming & Behavioural Data | Legitimate interest / legal obligation |
| Fraud detection and security monitoring | Technical, Financial, Gaming Data | Legitimate interest |
| Customer support and dispute resolution | Communications Data, Gaming Data | Performance of contract / legitimate interest |
| Sending service-related notifications | Registration Data | Performance of contract |
| Sending marketing communications | Registration Data, Behavioural Data | Consent (opt-in / opt-out available) |
| Platform improvement and analytics | Technical & Device Data (anonymised) | Legitimate interest |
me877 does not sell, rent, or trade your personal data to third parties for commercial purposes. Your data may be shared with the following categories of recipients only where necessary and in accordance with this Privacy Policy:
Transaction data is shared with GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors solely for the purpose of processing your deposits and withdrawals. Each payment provider processes your data in accordance with its own privacy policy.
During the KYC process, identity document images and biometric data (where applicable) are shared with a licensed third-party identity verification service provider engaged by me877. This provider processes the data exclusively to verify your identity as required by PAGCOR and AMLA regulations.
me877 is required by Philippine law to share relevant data — including transaction records and account information — with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and any other competent regulatory or law enforcement authority upon receipt of a lawful request, court order, or regulatory direction. Such disclosures are made without your prior consent only where required by law.
Anonymised or pseudonymised gameplay data — including bet amounts and game outcomes — may be shared with the game software providers (e.g., Pragmatic Play, PG Soft, Evolution Gaming) for the purpose of game audit, RNG certification, and progressive jackpot calculation. These providers do not receive data that directly identifies you by name.
me877 uses third-party cloud hosting, content delivery, and cybersecurity service providers to operate the platform. These providers have contractual access to data only as necessary to deliver their services and are bound by data processing agreements aligned with Philippine data privacy standards.
The me877 website and mobile application use cookies and similar tracking technologies to deliver a functional and personalised experience. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Note that disabling Essential Cookies may prevent you from logging into your me877 account or accessing game services.
me877 implements a multi-layered data security framework to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
Personal Responsibility: No security system is impenetrable. You share responsibility for the security of your account by keeping your password confidential, enabling 2FA, and logging out after each session — particularly on shared devices.
me877 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where anonymisation is technically achieved, the resulting anonymised data — which no longer constitutes personal data — may be retained indefinitely for statistical and analytical purposes.
Under the Data Privacy Act of 2012, registered me877 players have the following rights with respect to their personal data. To exercise any of these rights, contact the me877 Data Protection Officer using the details in Section 15.
Request a copy of the personal data me877 holds about you, along with information about how it is being processed and for what purposes.
Request correction of any inaccurate or incomplete personal data held about you. Changes to name or date of birth may require supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations (e.g., AMLA records).
Object to the processing of your personal data for marketing purposes at any time. Objection to essential processing may affect your ability to use certain services.
Request a structured, machine-readable copy of the personal data you have provided to me877, where technically feasible.
If you believe me877 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
me877 will acknowledge all data subject rights requests within 3 business days and complete the request within 30 calendar days, subject to identity verification requirements and applicable legal limitations. Requests may be submitted by contacting the DPO at the details in Section 15 of this Privacy Policy.
The me877 platform is strictly restricted to individuals aged 21 years and older, in accordance with Philippine law and PAGCOR regulations governing online gambling. me877 does not knowingly collect, store, or process any personal data from individuals under the age of 21.
If me877 discovers that an account has been registered by or on behalf of an individual under the age of 21, the account will be immediately suspended, all balances will be forfeited in accordance with the me877 Terms & Conditions, and any personal data collected in connection with the minor's account will be deleted as soon as technically practicable, subject to any legal retention obligations that may apply.
Parents and guardians who believe a minor has registered on the me877 platform are requested to contact the DPO immediately at the details provided in Section 15.
Age Verification: me877 reserves the right to require age verification documents at any stage of account operation. Accounts unable to complete age verification will be suspended pending resolution.
In the course of operating the me877 platform, certain technical infrastructure and game content providers engaged by me877 may process personal data on servers located outside of the Philippines. Where such cross-border data transfers occur, me877 ensures that:
A current list of countries and organisations to which me877 transfers personal data is available upon request from the Data Protection Officer.
The me877 platform does not contain links to external third-party websites for general browsing purposes. Where third-party payment processing interfaces — such as GCash or PayMaya payment portals — are accessed through the me877 deposit or withdrawal flow, those third-party services operate under their own privacy policies, which are independent of this document.
me877 is not responsible for the privacy practices, data security measures, or content of any third-party service that may be accessed in connection with the use of the me877 platform. Players are advised to review the privacy policy of any third-party payment provider before submitting personal or financial information to that provider.
me877 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance from the National Privacy Commission, changes to our data processing practices, or updates to our platform services.
Where amendments are material — meaning they affect your rights or the way your data is used in a significant manner — me877 will provide notice to registered players by email to the address on file, by in-platform notification, or by posting the revised Privacy Policy on this page with an updated "Effective Date."
Your continued use of the me877 platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with any revisions, you should stop using the platform and contact the DPO to request account closure and data deletion.
me877 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. For all data privacy enquiries, data subject rights requests, or privacy-related complaints, please contact:
Data Protection Officer: me877 Privacy Team
Email: [email protected]
Live Chat: Available 24/7 via your me877 account dashboard.
Jurisdiction: Republic of the Philippines
If you are not satisfied with me877's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the independent government body responsible for enforcing the Data Privacy Act of 2012. The NPC may be contacted through their official government website and offices in Quezon City.
me877 uses the gaming behaviour data described in Section 3.3 of this Privacy Policy partly to support responsible gaming monitoring — identifying patterns that may indicate problem gambling and triggering our responsible gaming tools. This processing is carried out in your interest and in compliance with PAGCOR responsible gaming requirements. Players aged 21 and above only.
me877 handles your personal information with the same care we put into every game, every payout, and every support interaction. Register securely, deposit via GCash, and enjoy 700+ games on the Philippines' most trusted online casino platform.