me877 Frequently Asked Questions

The minimum age to register and play on me877 is 21 years old. This is a hard requirement under Philippine law and PAGCOR regulations governing online gambling. me877 conducts identity and age verification before processing any withdrawal. Accounts found to belong to individuals under 21 are immediately suspended and all balances are forfeited.

For KYC (Know Your Customer) verification on me877, you need a valid Philippine government-issued photo ID. Accepted documents include the Philippine National ID, passport, driver's license, SSS ID, GSIS ID, PhilHealth ID, UMID, Voter's ID, or PRC ID. You will also need proof of your current Philippine address. KYC is required before your first withdrawal is processed.

No. me877 strictly enforces a one-account-per-person policy. Each individual may hold only one registered account, regardless of the device, mobile number, email address, or payment method used. If me877 detects duplicate accounts, all associated accounts will be suspended and any balances — including winnings — may be forfeited without prior notice.

On the me877 login page, click or tap 'Forgot Password.' Enter the mobile number or email address registered to your account. me877 will send a password reset link or OTP to your registered contact. Follow the instructions in that message to set a new password. If you no longer have access to your registered mobile number or email, contact the me877 support team via live chat for assisted account recovery.

To close your me877 account voluntarily, contact the support team via live chat or email [email protected] and request account closure. Any remaining real-money balance will be returned to your registered payment method after completion of all required KYC verification checks. Note that if you are closing your account because of gambling concerns, the self-exclusion tool is an alternative that suspends access without requiring full closure.

To deposit via GCash on me877, log in to your account, go to the Wallet section, select Deposit, and choose GCash as your payment method. Enter the amount you wish to deposit — minimum is PHP 100 — and confirm. You will be redirected to the GCash payment interface to complete the transaction with your GCash PIN or biometric. Funds typically reflect in your me877 wallet within 1 to 5 minutes.

The minimum deposit on me877 is PHP 100 per transaction, regardless of which payment method you use — GCash, PayMaya, BPI, BDO, Metrobank, or cryptocurrency. There is no maximum deposit cap per transaction by default, although me877 reserves the right to apply reasonable daily limits in line with responsible gaming and AML compliance requirements.

GCash withdrawals on me877 are typically processed within 5 to 30 minutes after your request is approved. First-time withdrawals and larger amounts may take a little longer due to standard KYC and security verification checks. If your GCash withdrawal has not arrived after two hours, contact the me877 support team via live chat with your transaction reference number for assistance.

Yes, me877 supports withdrawals directly to BPI, BDO, and Metrobank accounts. To use bank transfer withdrawal, your bank account must be registered under the same name as your me877 account — third-party bank accounts are not accepted. Bank transfer withdrawals are typically processed within 1 to 3 business hours during standard banking hours. Withdrawals submitted on weekends or public holidays may take until the next business day.

me877 does not charge platform-side fees on standard deposits or withdrawals. However, your payment provider — such as GCash, PayMaya, or your bank — may apply their own transaction fees or transfer charges independently of me877. Check your payment provider's fee schedule before initiating a transaction. Cryptocurrency withdrawals may incur a small network gas fee depending on current blockchain conditions.

The minimum withdrawal amount on me877 is PHP 200 per transaction. There is no maximum withdrawal cap per transaction for standard real-money balance withdrawals, although very large withdrawals — above PHP 50,000 — may require additional documentation for AML compliance purposes. Bonus balance cannot be withdrawn directly; it must first be converted to real-money balance by meeting the applicable wagering requirements.

me877 offers a wide selection of slot games from leading providers including JILI Games, Pragmatic Play, PG Soft, Spadegaming, and Fachai. Popular titles include JILI's Fortune Gems, Crazy 777, and Mega Ace — all extremely popular among Filipino players. You can filter slots by provider, jackpot type, or volatility level inside the me877 Slot section. All slots use certified RNG software and display their RTP percentage in the game information panel.

Yes, me877 features a full live casino section powered by Evolution Gaming, Asia Gaming, and other top providers. You can play Live Baccarat, Live Roulette, Live Blackjack, Live Sic Bo, Dream Catcher, and more — all with real human dealers streaming from professional studio environments in real time. The me877 live casino is available 24 hours a day, with multiple table variants and betting limits to suit all player levels.

Yes, me877 is fully optimised for mobile play. You can access all games — slots, live casino, sports betting, bingo, and sabong — directly through your mobile browser at me877.app, with no app download required. For the best experience, you can also download the dedicated me877 mobile app from the Download page. The app is available for both Android and iOS devices and offers faster loading, push notifications, and one-tap deposit access.

Yes, me877 features a sportsbook covering PBA (Philippine Basketball Association) games alongside NBA, UAAP, international football, UFC, boxing, and more. You can place pre-match bets and live in-play bets on PBA games during the regular season, PBA Philippine Cup, Commissioner's Cup, and Governors' Cup. Odds are updated in real time, and minimum bet amounts start at PHP 20 per selection.

Yes, me877 includes an online sabong (cockfighting) betting section where registered Filipino players can watch live cockfighting events and place real-money bets. The sabong section streams fights from licensed cockpits and arenas across the Philippines. Minimum bets in the sabong section start from PHP 50. All sabong betting on me877 is conducted within the platform's standard responsible gaming framework and is available only to players aged 21 and above.

me877 offers a welcome bonus for new registered players on their first qualifying deposit. The specific bonus percentage and maximum bonus amount may change from time to time — check the Promotions section inside your me877 account for the current offer. To claim the welcome bonus, make your first deposit of at least the minimum qualifying amount and select the welcome bonus option at the deposit screen. The bonus is credited to your Bonus Balance immediately after the deposit is confirmed.

Wagering requirements on me877 bonuses specify how many times the bonus amount must be wagered before it can be converted into withdrawable real-money balance. For example, a 20x wagering requirement on a PHP 500 bonus means you need to place a total of PHP 10,000 in qualifying bets before you can withdraw the bonus funds. Slots typically contribute 100% of each bet toward wagering requirements. Live casino table games may contribute at a lower rate. Full details are in each promotion's individual terms.

Yes, me877 runs an ongoing loyalty programme that rewards consistent players with points for every real-money bet placed across all game categories. Accumulated points can be exchanged for bonus credits, free spins, or cash rebates. Higher-tier players receive additional perks including faster withdrawal processing, dedicated account managers, exclusive promotions, and higher deposit and withdrawal limits. Your current loyalty level and points balance are visible inside your me877 account dashboard.

Yes, me877 periodically offers free spins promotions on selected slot titles, particularly for JILI and Pragmatic Play games. Free spin offers are distributed via the Promotions page, as part of deposit bonuses, through the loyalty programme, or as seasonal campaigns during Philippine holidays. Free spins won during a promotion may be subject to a wagering requirement before any winnings can be withdrawn. Specific terms are displayed with each free spins offer.

me877 operates as an online gaming platform serving Filipino players within the Philippine regulatory framework overseen by PAGCOR (Philippine Amusement and Gaming Corporation). All games on me877 use certified RNG software independently tested for fairness. The platform uses 256-bit SSL encryption to protect player data and financial transactions, and complies with the Anti-Money Laundering Act (RA 9160) and the Data Privacy Act of 2012.

To set deposit or loss limits on me877, log in to your account, go to Account Settings, and select the Responsible Gaming tab. From there, you can set daily, weekly, or monthly limits on the amount you deposit or the amount you are willing to lose in a given period. Reducing a limit takes effect immediately. Increasing a limit is subject to a 7-day cooling-off period before the new higher limit becomes active, ensuring time for reflection.

Self-exclusion on me877 allows you to voluntarily suspend your account for a set period — minimum 30 days — or permanently. During self-exclusion, your account is fully blocked: no deposits, no gameplay, and no promotional communications. To request self-exclusion, go to Account Settings and select Responsible Gaming, or contact the 24/7 support team via live chat. Temporary self-exclusion periods cannot be shortened once activated. Permanent self-exclusion cannot be reversed under any circumstances.

If you feel that gambling on me877 or any other platform has become a problem, the most important step is to reach out for help immediately. Contact the me877 responsible gaming team via live chat or by emailing [email protected] with 'Responsible Gaming' in the subject line — our team is available 24 hours a day, 7 days a week. You can also activate a self-exclusion directly in your account settings to restrict access while you seek support. PAGCOR maintains responsible gaming programmes for Filipino players requiring formal regulatory assistance.